This listing was posted on Veolia Water Technologies & Solutions.
Customer Service intern - order management, French speaker
Location:
Vadaskert
Description:
As an order management intern, you are responsible for the wing to wing management of the order starting from order entry, working with the plant/production for scheduling the order and with the customer to eliminate possible roadblocks until the order is delivered and invoiced. The focus of your role will be timely and accurately entering the orders and proactively communicate with customers and the stakeholders. You will also be responsible for customer queries both in written and over phone. Required education and experience: Essential: Ongoing studies in university/college, preferably in the field of Economics / Logistics /Sales/ Marketing /PR Advanced level of the language of English and French skills Accuracy and attention to details Time management and allocation of priorities Effective and professional verbal and written communication – both with internal and external customers Customer service attitude with ownership on any kind of queries Logical thinking, analytical mindset, good problem-solving capability Strong IT skills including Google Workspace (mainly sheets and e-mail) Team Player Tasks and responsibilities: Order management Processing orders Managing order related issues to enable delivery to customers on time in full and to invoice accurately Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders Account Management Handling queries to meet customer expectations Gatekeeper to ensure customer data is correct in our system by engaging the relevant departments to update ERP What we offer: Flexible work schedule with 30 - 40 hours/week Cafeteria Be part of a multilingual, dedicated, supportive and positive team Candidate will be hired through “Student association”/ “student cooperative” Place of work: 1 day in the office (Budapest Váci Greens) + home office
Company:
Veolia Water Technologies & Solutions
Posted:
April 13 on Veolia Water Technologies & Solutions
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